Reference

Terms & Conditions for d10 Accounts

Our Terms & Conditions set the rules for your account, lobby access, wallet use and promo eligibility on d10.

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d10 Terms & Conditions for d10 Accounts
CONTACT ROUTES

Three Ways to Ask About Terms

Questions about the Terms & Conditions should reach the team that can read your account record and explain the relevant clause. Please share your registered mobile number or account email only through our support channels. Do not send card screenshots, UPI PINs or one-time passwords. If your query concerns eligibility, verification or a wallet entry, we may ask for limited proof before giving a final response.

Team online

Live chat for clause queries

Use live chat when a term affects account access, a promo rule or a pending wallet action. We can see the account status and point you to the clause that applies.

Email for written records

Send detailed Terms & Conditions questions to [email protected] when you need a written reply. Include dates, transaction references and screenshots with private codes hidden, so we can check the matter.

Account form for changes

Use the account form when your name, mobile number, email or payment detail needs correction under the Terms. We may request documents to confirm the change before it is saved.

ACCOUNT CARE

Six Term Areas We Handle Carefully

The Terms & Conditions sit beside our privacy and cookie practices, so your account rules are not separated from how records are handled.

Account data used for terms

Your name, contact details, login records and wallet history help us apply the Terms & Conditions consistently.

Cookie choices and records

Cookies help keep sessions active, remember basic device choices and spot unusual login patterns.

Security checks before action

When a withdrawal, account change or login looks unusual, the Terms allow us to pause the action and ask for…

Retention tied to legal need

We keep account and wallet records only for valid business, legal, tax, security or dispute reasons.

Changes to your details

If your email, mobile number or payment name is wrong, you can ask for a correction.

Questions about decisions

If a clause affects your account, you can ask support to explain the decision in plain language.

Terms & Conditions Questions Answered

This FAQ explains how the Terms & Conditions affect everyday account use, including access, payments, verification, cookies and updates. It is written for your quick reference, but it does not replace the full Terms on this page. If your case depends on location, documents or wallet records, contact support so we can check the account details before replying.

They apply when you create an account, log in, enter games such as Roulette or Tiger Fury, use the wallet, contact support or accept any promo terms shown on your account.

Access depends on local law and is available where local law permits. If your location, identity checks or payment records show that access is not permitted, the Terms allow restrictions.

The Terms allow checks when wallet activity, account details or payment names need confirmation. UPI, Paytm, PhonePe or Google Pay records may be matched before funds are released.

You should ask support to correct them as soon as possible. We may request proof because the Terms require accurate contact, identity and payment details for account security.

The current Terms & Conditions are posted on this page. When changes affect account use, wallet handling or eligibility, we may also show a message inside your account.

Yes. The Terms work with our privacy and cookie practices, covering session records, device checks, login protection and steps we may take when account activity appears unusual.

Contact live chat, the account form or [email protected] with your account email, date and issue. We will check the record and explain which Terms & Conditions clause applies.